Using a dental analytics platform to track your metrics for better patient care

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Using a dental analytics platform to track your metrics for better patient care

With Jarvis Analytics, you can track your metrics and improve your care. (Photo: Provided by Henry Schein One)
Dental Tribune USA

Dental Tribune USA

Wed. 30 March 2022


What’s measured is improved. Consistent, measured improvement in dentistry relies on tracking key metrics (KPIs), and new tools, such as a dedicated dental analytics platform and dental dashboards, can help make that possible.

Data overwhelm is real, yet your ongoing ability to provide the highest care standards requires that you track your organization’s health. While you shouldn’t track every tedious strand of data, you can focus on those key areas that drive your success as a dental provider. Your ability to visualize and interact with your core data categories keeps you informed and invested in your patient’s care outcomes.

Below are four key KPIs a dental analytics platform should help you track.

1. Incoming patients

Patient flow (or volume) data gives you perspective about who you’re treating, when and how long, and how they’re connecting with you.

Think of your fundamental patient data this way:

  • How many patients and what type of treatment?
  • When are they scheduling and what’s the duration of their visit?
  • How did they find you and/or who referred them?

This layer of patient data gives you valuable insight into your community’s awareness about your services, how you attract or market to them and what health outcomes they’re trusting you to provide.

2. Revenue streams

The lifeblood of your organization is consistent revenue flow. Financial leaks or mismanaged resources and opportunities can (no doubt) hinder patient care.

It makes sense to give attention to revenue stream KPIs:

  • Who is cancelling appointments or no-showing?
  • Who requires a referral outside of your office/practice?
  • Who is being rescheduled because of your (provider) schedule or unavailability?

Strategies for reminders, rescheduling and follow-up can be supported within a dedicated dashboard category.

3. Services provided

It’s helpful to know what type of services your patients are utilizing. Alongside that data is having perspective on outcomes such as referrals and specific department resources that are being used.

Drill down into key specifics such as:

  • The number of appointments you/provider pool is completing.
  • What extended services (e.g. surgery, etc) are being provided and by whom?
  • The appointments that are being scheduled within each department or specialty service.

Your utilized services can reveal useful data about patient need and preference. An equipped dashboard will cross-section your patient data around demographics that could produce improved or new service opportunities.

4. Income generators

Consider this KPI to be a deeper dive into your revenue stream. It focuses more on what’s driving your income.

  • Per provider.
  • Per department/team.
  • Per service or specialty.

Your profitability forecast and reality depend on the informed decisions you make around your discoveries. The same applies to all related areas of your patient care environment.

A dental analytics platform with KPI dashboard

Why not use an all-in-one dental KPI dashboard for maximizing DSO, group practice and solo private practice patient care data?

Jarvis Analytics:

  • Integrates seamlessly with your chosen practice management software/platform.
  • Presents the metrics you want and need in an easy-to-view dental dashboard that reduces data complexity for growing dental practices, dental groups and DSOs.

To learn more about how Jarvis Analytics can help you, you can request a demo at

(Source: Henry Schein One)


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