Caller ID is so last century

What if you could bypass this time consuming and impersonal exercise?

Sikka Software has a new app, integrated with RingCentral, that automatically displays patient details when they call. Practices can save more than $2,800 a month in staff time by increasing phone efficiencies, as team members no longer need to hunt through files for details. It works through the Sikka Platform Cloud, which connects with 96 percent of practice management software.

Call OptimizerTM helps you:

• Know your patient: Call Optimizer automatically displays the caller’s name and contact information. If a member of a family is calling, the front desk staff can select the guarantor or patient in question. With a name and contact information, the front desk can address patients in a personal and courteous manner.
• Manage and schedule care: Previous and upcoming appointments — as well as recent care notes — are presented, so the patient’s treatment plan can be scheduled and questions can be answered about completed or pending procedures. This ensures your patients receive the best possible care.
• Track benefits and balances: Patients often are unaware of remaining dental benefits. With this number displayed, patients can feel confident about the costs they will likely incur during care. Accounts receivable information is also presented, allowing the front desk to initiate payment.

 

Call Optimizer is available at a special price for the Hinman show of $75, a savings of 62 percent. Practices can save even more when they bundle Call Optimizer with Practice OptimizerTM and RingCentral phone services. Learn more about Sikka Software’s practice optimization apps by visiting booth No. 847.

About Sikka Software

Sikka Software provides a platform for small- and medium-sized business health-care apps. The company’s products help health-care providers and other small businesses optimize their business via a series of cloud-based applications. With more than 32 apps built on Sikka Platform Cloud with over 17,200 installations, Sikka Software is a leader in the U.S. dental, animal health and hearing care markets. The company is now supporting a real-time optimization and information network with providers, patients, consultants, manufacturers and financial service providers. A privately held company, Sikka Software is headquartered in San Jose, Calif., with offices in the United States and in India. More information may be found at www.sikkasoftware.com.

(Source: Sikka Software)