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The missing systems: Reach your practice potential and achieve continuous growth

Roger P. Levin, DDS

Roger P. Levin, DDS

Tue. 4 January 2011

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Most dentists will say, “I have good systems.” However, are they the right systems? Inefficient and outdated systems create a no-win situation for practices. The worse the systems, the harder the practice has to work. Yet, no matter how hard the practice works, it can’t reach its potential.

Step-by-step systems allow the practice to reach its true production potential. The nine areas where excellent systems result in significantly higher production for the practice are:

  • Scripting
  • Scheduling
  • Collections
  • Case Presentation
  • Internal Marketing
  • The New Patient Experience
  • Hygiene
  • Customer Service
  • Financial Management

Practices that have implemented what Levin Group calls The Missing Systems™, spend little or no time on plateaus and achieve greater financial success in a low-stress environment. These dentists report that they enjoy practicing dentistry more and have additional free time.

Dentistry in the 21st century

Today, dentistry is more complex. Patients expect more from their dentists. New dentists are facing higher and higher levels of debt. Competition for new patients is more intense. Dental practices have to be prepared to meet these challenges. Practices that are able to implement effective systems will gain the following:

  • Improved production, profit and efficiency
  • Lower stress and a more enjoyable work environment
  • Time for the dentist to focus on leadership and team-building without detracting from patient care
  • Higher levels of patient care and satisfaction
  • A motivated team that enjoys learning and is willing to participate in practice growth
  • The ability to train new team members more efficiently
  • The capability to rapidly adapt to change

Systems, the team and success

If team members do not have efficient, updated systems to rely on, stress and chaos will occur at some point. Stress will wreak havoc on you, your team and, ultimately, your profit potential.

Like the best businesses in other fields, top-performing practices understand that the time it takes to put step-by-step systems in place is critical to long-term success.

Even though it may require extra work on the front end, there are many rewards. We have seen this demonstrated routinely as clients transformed their practices into million-dollar businesses.

Conclusion

To make the jump to continuous growth, dentists need to implement The Missing Systems in their practices.

Improved business systems allow you to make the most of your clinical training, reaping the rewards of greater success.

About the author

Dr. Roger P. Levin is founder Levin Group, a leading dental practice management consulting firm that provides a comprehensive suite of lifetime services to its clients and partners. Since 1985, Levin Group has embraced one single mission — to improve the lives of dentists. For more than 20 years, Levin Group has helped thousands of general dentists and specialists increase their satisfaction with practicing dentistry. 

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