Dental Tribune USA

OperaDDS partners with Benco Dental to provide tools for teledentistry and COVID-19 screening

By Dental Tribune USA
May 07, 2020

Pittston, Pa., USA: Benco Dental is teaming with OperaDDS, a provider of HIPAA-compliant intra-office communication tools, to provide customers with enhanced access to screening and teledentistry solutions developed specifically to help practices respond more effectively to the changing environment of dentistry amid COVID-19.

OperaDDS is already well known for developing intuitive-to-use, time-saving and stress-reducing solutions for forms, recall, chat, email and more — with a unique emphasis on security and HIPAA compliance, according to a press release. The company’s new COVID-19 Pre-Appointment Screening And Teledentistry Kit is a two-step answer to adding necessary screening and reducing unnecessary interaction to help keep team members and patients safe:

  • Step 1: Pre-Screen Patients For COVID-19. Prior to each appointment, use OperaDDS to email or text a COVID-19 screening form based on current CDC guidelines so you and your team can make critical decisions regarding at-risk patients before they arrive.
  • Step 2: Use A Teledentistry Emergency Triage Form. This form can be easily texted or emailed and allows patients to securely send photos and videos of their issue to reduce unnecessary emergency appointments and exposure, and reduce the burden and exposure of your team.

“The way doctors and patients communicate is changing fast by necessity, and more people will be sharing information electronically than ever before,” said Dr. Bryan Laskin, owner and founder of OperaDDS. “Our solutions ensure they can do so confidently, and also easily, since many patients with limited technology exposure will need to adapt.”

OperaDDS users will have access to a full range of synchronous and asynchronous options for safely connecting to share information, photos and video. “It’s really about making available the best choice for any given situation,” Laskin explained. “Live teledentistry works in some situations, but in others, asynchronous sharing of photos and information offers more flexibility and comfort.”

Ryan Rinaldi, product manager for Benco Practice Solutions, said, “OperaDDS is the right teledentistry product for our customers at this time. Benco Dental is pleased to add it to our growing list of innovative solutions for all of the challenges today’s dental practices face. OperaDDS is affordable, adaptable, provides choice, saves time and reduces stress. All of those things are more important than ever. We think it adds considerable value as dentists nationwide look for a way forward in today's new normal.”

For a demonstration or to learn more, dental professionals are invited to contact their Benco Rep, call (800) GO-BENCO or visit For a limited time, customers who sign up get one month free, plus setup fees are waived, according to the press release. No contract is required, and plans begin at just $89 per month after the first month the company said.

(Source: Benco Dental)

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