Dental News - Dentrix G6: Just what clinicians wanted

Sierra Rendon, DTA

Sun. 3 May 2015

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ANAHEIM, Calif., USA: Ooh-ing, ahh-ing and clapping. That was the response when introducing attendees to Dentrix G6 at the Henry Schein booth, as the software was launched at CDA Presents the Art and Science of Dentistry meeting. “They basically wanted to know, ‘How soon can I get this?’” said Brad Royer, Dentrix product manager. “The response has been excellent.”

The new release is the latest version of the award-winning dental practice management software. Dentrix G6 offers customers new features that enhance user experience and enable practitioners to easily adopt paperless practices.

“The Dentrix mission, as we head into our 25th anniversary year, is to help the clinician be as profitable as possible,” Royer said. “With all of these improvements, we aim to both increase efficiency and increase profitability for the dentists.”

To help practices further automate frequent tasks, such as scheduling, charting, treatment planning, billing and reporting, Dentrix G6 offers upgrades to its financial analytics, accounting and billing tools that make it easier to manage patient information, Royer said. Dentrix G6 also features a new “click to chat” button in the Help menu, so customers can receive real-time answers to their questions from the Dentrix support team.

Another new button on the Dentrix G6 toolbar gives one-click access to the Dentrix Marketplace, an online store that offers products and services that work with Dentrix, including “Dentrix Connected” apps that integrate directly into the Dentrix system to eliminate duplicate data entry and speed up practice workflow.

“It’s similar to the Apple App Store, where third parties can place apps that integrate with Dentrix,” Royer said.

“It gives clinicians the autonomy to find and choose exactly what will be most helpful to their individual practices.”

Updates featured in Dentrix G6 were based on feedback received from users via an online suggestion box, social media polls and industry conferences made available by Henry Schein.

“When we set out to create this, we had two goals: 1) to improve efficiencies in the product and 2) to understand and resolve customer pain points and resolve them,” Royer said. “There are actually 25–30 changes made within Dentrix G6 in specific response to those customer requests.”

Dentrix customers with an active Dentrix customer service plan can upgrade to Dentrix G6 at no cost. Customers who do not have an active plan may call (800) 336-8749 or visit www.Dentrix.com/CSP to enroll and qualify for the upgrade.

For more details about Dentrix G6, visit www.Dentrix.com/G6.

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