1. Make intraoral camera photography part of every appointment: Taking pictures at every appointment helps patients visualize how their effort toward a healthy home care routine is improving their oral health. You can also compare any areas of concern documented at an earlier appointment with their current condition, to have a complete timeline of a patient’s oral health. This makes educating patients on their dental hygiene simple and leads to improved case acceptance rates.
“I can show them an image and that alone will cause the patient to want to take immediate action,” said J.E., director of dental hygiene.
- Give patients a ‘2-minute tooth tour’
Let patients use the intraoral camera themselves while they watch the live video on the monitor. You’ll want a simple and lightweight camera, like the MouthWatch Intraoral Camera, that you feel comfortable leaving in the patient’s hands and that has live video and one-button capture capabilities. This allows patients to come up with questions that the dentist can answer, opening the lines of communication that increase patient trust and acceptance of recommended treatment options.
- Capture and share ‘before and after’ images with patients
Capturing and sharing “before and after” images are a great way to deepen trust, further cement patient loyalty and drive word-of-mouth marketing for your superb dental care. Showing patients the results of the treatment plan you recommended and they decided on allows them to feel confident in their decision to get treatment.
- Get intraoral cameras into the hands of every team member
“If each chair doesn’t have one you won’t take the time to unplug it and plug it back in. When it’s handy you’ll use it,” said J.M., DDS.
When team members need to hunt around for an intraoral camera, not only does it negatively impact patient experience but it also means cameras won’t be utilized as often. In fact, this is one of the common things we hear from dentists: how much better it is to have an intraoral camera at every chair, in every operatory.
Make sure you’re getting the full benefits of using intraoral cameras by making them easily accessible in every op for streamlined workflows.
- Let the pictures do the talking
Hygienists can talk about inflammation and pocket depth all day without patients truly understanding what’s going on in their mouths. A few pictures of inflamed, bleeding gums is a message that a patient doesn’t need a dictionary to understand.
Hygienists can use intraoral images to show the patient certain areas that need attention without confusing clinical terminology. This leads to patients becoming more invested in their oral health, which translates to further patient loyalty and case acceptance down the road.
Editorial note:
To learn more about MouthWatch and how it can help your practice, or to check out the intraoral cameras, stop by booth No. 3122 during the Greater New York Dental Meeting.
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