Dental Tribune USA
Business continuity and IT mangement: Part 1

September 18, 2009

As many dental offices know, no matter what you spend for IT support for your computers, it’s usually nothing compared to what it costs if your network goes down for two or three days. Business continuity involves two steps: monitoring the network 24/7 and having a great backup protocol in place should something go wrong.

Curbing cancellations and no-shows begins chairside

September 18, 2009

“Doctor, Mr. Jackson just cancelled his two-hour crown and bridge appointment.” With one simple sentence, your production for the day is swallowed up by a gaping hole in your schedule. Every dentist experiences the seemingly endless frustrations associated with patient cancellations and no-shows. Given the current recession, the number of holes in the schedule has surged in many offices. Compound that with lower treatment acceptance these days and you have all the makings of an overhead nightmare.

Platinum is a patient’s best friend

September 17, 2009

The old saying ‘Good things come in small packages’ rang true at my office this week with the arrival of my DEXIS Platinum intra-oral sensor. While my most important pieces of equipment are fairly large, such as our computers and radiography system, my newest addition, the DEXIS Platinum sensor, is small but promises some formidable results.

There’s no dentistry like no dentistry

September 17, 2009

The title sounds arrogant coming from a dental hygienist. What if it came from one of the premiere dental schools in the United States or from two of the most noted caries researchers, University of Pacific’s Dr Doug Young or Dr Kim Kutsch? That’s the message from the World Congress of Minimally Invasive Dentistry (WCMID), and it doesn’t mean there’s no reason for dentists to be around. It means there’s just nothing like an intact tooth, and everything we do to repair it comes in at a distant second place.

CBCT: changing diagnosis and treatment planning

September 15, 2009

Since the introduction of cone-beam computed tomography in 1999 in the U.S. market, there has been a gradual shift in radiography paradigms. Many of the early adopters were unfairly accused of overuse of this radiology technology with comments such as, “If you have a hammer, everything looks like a nail,” or, “It’s way too much radiation compared to a panoramic, and the information isn’t that valuable.”

7 questions of implant success

September 9, 2009

What defines a successful relationship between an implant practice and a referring office? That’s simple — interdisciplinary teamwork! A strong systemized relationship with referring offices is essential to your continued success.

Rationale versus rationalizations

August 29, 2009

I interpret the use of a rationale as a well-reasoned description of the positive reasons we favor a concept, technique or even philosophical point of view. Rationalization, on the other hand, represents the manipulation of facts to favor a concept, technique or a philosophical point of view that is inimical to the truth that is the supposed goal of the process. 

Keep the economic crunch from biting your practice

August 27, 2009

As many of us have observed or experienced firsthand, the economy isn’t doing so great these days. Patients are delaying treatment. They are looking for lower cost options. If patients perceive an appointment isn’t particularly necessary, chances are they will find an excuse to cancel or reschedule. Consequently, practices are scrambling to fill cancellations, and no-shows are on the rise. 


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